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Product information
Product Dimensions 10 x 2 x 2.7 inches Item Weight 14.9 ounces ASIN B09JFD569T Item model number 12 Batteries 1 Lithium Ion batteries required. (included) Customer Reviews
4.1 out of 5 stars Best Sellers Rank #1 in Amazon Renewed ()
#1 in
OS iOS 16 RAM 64 GB Wireless communication technologies Cellular Connectivity technologies Bluetooth Other display features Wireless Human Interface Input Touchscreen Other camera features Rear, Front Form Factor Smartphone Color White Battery Power Rating 2775 Whats in the box Apple iPhone, USB Cable Manufacturer Apple Computer Date First Available October 14, 2021 Memory Storage Capacity 64 GB Standing screen display size 6.1 Inches Ram Memory Installed Size 64 GB
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Apple iPhone 12, 64GB, White – Unlocked (Renewed Premium)
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Product Dimensions 10 x 2 x 2.7 inches
Item Weight 14.9 ounces
ASIN B09JFD569T
Item model number 12
Batteries 1 Lithium Ion batteries required. (included)
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Best Sellers Rank #1 in Amazon Renewed (See Top 100 in Amazon Renewed) #1 in Renewed Smartphones
OS iOS 16
RAM 64 GB
Wireless communication technologies Cellular
Connectivity technologies Bluetooth
Other display features Wireless
Human Interface Input Touchscreen
Other camera features Rear, Front
Form Factor Smartphone
Color White
Battery Power Rating 2775
Whats in the box Apple iPhone, USB Cable
Manufacturer Apple Computer
Date First Available October 14, 2021
Memory Storage Capacity 64 GB
Standing screen display size 6.1 Inches
Ram Memory Installed Size 64 GB
About this item Unlocked Compatibility: Works with GSM and CDMA networks like AT&T, T-Mobile, Sprint, Verizon, and more. Battery Health: Comes with a battery that exceeds 90% of original capacity. Cosmetic Condition: Slightly used with minimal visible cosmetic damage. Satisfaction Guarantee: Backed by a one-year satisfaction guarantee.
Apple iPhone 12, 64GB, White – Unlocked (Renewed Premium)
HandshoeHandshoe –
4.0 out of 5 stars
Like New, Except For 🔋
I’m very pleased with the cosmetic condition of the iPhone 12. It appears to be cosmetically flawless. However, I’m disappointed with how fast the battery discharged. Setting shows the maximum battery capacity is 86%. Something to consider in the price you pay from this seller. Add on the price of replacing the battery as it will need to be done within the next year. Plus, if like mine at 86% remaining battery life, I have to charge it by evening.
Daravanh Manivong –
4.0 out of 5 stars
Can’t complain!
The phone arrived pretty quick! No scratches, dents and works great. Had no issues transferring everything over from the old one to this one.
One person found this helpful
Reilly Gilson –
4.0 out of 5 stars
Works fine – Battery 85% and Speaker Quality Meh
Most things on this phone seem to be working fine. I needed a phone in a pinch and this was a great deal.The battery capacity health is at 85% right now which is in the advertised range.The speaker quality seems kinda muddy and quiet. It is not a dealbreaker but something to note.Overall I am happy with it!
Cameron Harris –
4.0 out of 5 stars
Like it… but…..
I’m fully aware it’s a refurbished phone, so I didn’t really know what to expect as it’s my first time buying a refurbished. But it works great! Other than the scrapes and the 84% battery life… I really do think it was a good purchase for its price!
Sue B –
4.0 out of 5 stars
Renewed iPhone 12
Received this phone as promised. It is in excellent condition as advertised, but it seems to have a few glitches in the workings. Hopefully I will be able to work them out, but overall it seems to be working pretty well. Time will tell.
Dylan –
5.0 out of 5 stars
Great seller.
Phone arrived in fantastic shape. Touchscreen was solid? No cracks, chips, or streaks. Battery capacity was all the way at 98% which is amazing. Charge port was clean and solid, speakers were free of any debris or damage. This phone is the perfect size in my opinion and is the best phone Apple has put out in the past few years.
Jorge –
4.0 out of 5 stars
Screen does not meet standards
The resolution on the screen is clearly below Apples original. Although it was obviously a restored iPhone, it’s a bit of let down. In addition the lower right corner of the screen is lifted a bit so it looks as if I have a screen protector that it’s not sticking to the screen. I’d be ok If I didn’t pay almost $350 for it. Everything else is totally fine though.
Tanya Elizabeth –
5.0 out of 5 stars
Must be a hit
I bought this for my Teenage Son who is 17 going on older than me. It came in great condition. Everything worked properly, the sound quality was amazing, it charged up great. He was very happy to get a good deal on a Renewed iPhone. It must be a hit, he never puts it down!!
chelsea –
4.0 out of 5 stars
Good for the price.
Only complaint is the battery. It dies quickly. Other than that the phone functions as it should.
keiceachambers –
4.0 out of 5 stars
Battery is good
Battery percentage was good, didn’t have any problem setting it up works perfectly
Brittani Coy –
4.0 out of 5 stars
Not bad for a refurbished phone
Phone came within a week of purchase date. I ordered the phone in “Excellent” condition. It does however have very minor scratches on the screen that aren’t visible unless phone is locked & up close. The back cameras paint is chipped. Battery health is 81%.
JPJP –
4.0 out of 5 stars
Decent, great storage, however; battery is not great
My iPhone XR from 2018 started to really slow down and I replaced it with this phone which is much faster and has way more storage. The camera is great, the speakers are amazing too. The only downside is the battery dies while idle/resting pretty often compared to my XR. Just the past few nights, it went from 80% to 20% while not in use in Do Not Disturb or Sleep Mode. Last night it went from 40% to dead. The battery is at 87% performance supposedly which is 10% higher than my XR but it holds a battery worse. Definitely keeping the phone but I will have to replace the battery which is an additional $89 cost at Apple and I wish that were refunded to me if possible.
7 people found this helpful
Serge C.Serge C. –
4.0 out of 5 stars
Best Ecofriendly and Budget-friendly Iphone
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If you don’t mind the quality of ecofriendly electronics (renewed) this is a great option. Keep in mind that this means there might be a few scratches or even dent damage to the physical part of the phone. But it is fully operational and working properly. Great with Charging no problem with a battery health of 84%! Camera quality is great, loved it when filming videos, and it’s a good size for larger hands.
morningglory –
5.0 out of 5 stars
Very satisfied so far
Purchased from Chubbietech in NJ. Phone described as “excellent.” No visible flaws. Can be set up quickly, if you know all your passwords (I didn’t and was running around looking for them). Apple care and AT&T were worse than useless in helping me set up the phone. Even provided wrong information. When I gave up on receiving assistance, I was able to set it up by myself (though I am totally not knowledgeable about these things). Phone battery charges to 100%. This is my first iPhone. Up to now I have used a Jitterbug phone and will keep that phone for the services it provides. I obtained the iPhone in order to have fall protection with an Apple Watch (which I also purchased).
One person found this helpful
Amazon Customer –
4.0 out of 5 stars
So far so good
(iPhone 12) good phone hopefully it will keep going, so far so good. I like it
RJ –
5.0 out of 5 stars
Phone in excellent condition. Battery health 95%.
Phone in excellent condition. Battery health 95%. I like that iPhone 12 screen does not have any curved edge so my glass screen protector goes on flawlessly and does start separating at the edge over time. Great camera over prior models. Just a note that home button is replaced by a virtual whit bar at bottom. Easy transition to get used to. Also the phone power turn off is a little different since home button is gone and takes a little to remember the buttons to press to activate.
3 people found this helpful
LeggoMyElmo –
4.0 out of 5 stars
Affordable Functional Phone
The phone arrived on time with minimal damage, like very slight corner dings that are easily covered by the case. I could connect to the Straight Talk network, but I had to order a sim card since the eSim numbers listed on the phone did not work. Overall, I’m highly satisfied with my purchase and would be open to ordering a refurbished phone again. I would advise others to check the reviews of the refurbished seller from which it’s coming based on the condition they’re buying. Each excellent, good, or acceptable condition may have a different seller listed.
laehm –
5.0 out of 5 stars
Amazon rocks 👍
The phone is in “excellent” condition and everything works flawlessly. I cannot tell the difference between my brand new iPhone from Apple and Amazon refurbished tagged in “excellent condition”I have also purchased 3 HP refurbished business machines (CPU) windows 10 pro from Amazon and hooked them up to our 3 large screen smart TVs m.I cannot say enough good things about Amazon, I’ve been ordering just about everything from them including several subscribe items and a customer for over 20 years for just about everything except my dairy groceries and meats.Outstanding service. The very BEST! Thank you Amazon ~
2 people found this helpful
F.H.I. –
5.0 out of 5 stars
Top notch quality and service
I purchased this unlocked phone to replace my iPhone XS. The item arrived in like new condition, battery life was at 100%, no visible scratches or damage. It was super easy to set up and transferred all of my content seamlessly.Once I received my phone, I was unable to port it to my existing service provider (Xfinity Mobile) because, according to them, the IMEI was not compatible with their network. I contacted Amazon customer support and they immediately offered to refund my money, but I liked the phone and did not want to exchange it. They they put me in contact with Apple Support and stayed on the line with me until Apple had answered their line.I ultimately decided to go with another carrier (Mint Mobile) because they confirmed that the IMEI was compatible with their network and they were able to deliver my SIM card virtually, so I was able to use my phone immediately.The problem with my Xfinity was not a problem with the phone itself and I was quite happy that, even though it was not their problem, Amazon was immediately willing to work with me. Could not be happier with the outcome, especially since Mint is 50% cheaper than Xfinity.
8 people found this helpful
Eric C. –
4.0 out of 5 stars
Works great with some observations
Found out that the phone I purchased had the screen assumed replaced. The reason is that the phone screen has a slight curve that prevented me from ever installing a glass screen protector properly, always leaving me a halo ring on the edges. I had a store attempt to install a screen protector too, and they were not able to get rid of a halo ring on the edges of the screen. The lady suggested to have the screen protected with plastic. There is nothing wrong with the touch functionality and display itself, it’s just that I wasted 3 different glass screen protectors from different brands as a result.Aside from that, the phone works properly, although I did notice the battery has been of slight decline.
sydnee –
5.0 out of 5 stars
Great quality
Very pleasantly surprised on how good of shape my iPhone came in. Don’t know if I just got lucky but… it had just one minor scuff on the back that you could barely see and with a case (which I always use) will never see! Screen in perfect condition, camera works great, battery life is at 99%!! This was the best price I could find for 128g. Very happy with my purchase so far.
JJ –
4.0 out of 5 stars
Great value for iphone upgrade
I needed a new phone with more storage and better battery life. This is a good value. There is a small scratch but it’s not in a place that causes any issues. Camera is better than my old iPhone XR, Face ID works great and holds it’s charge. It was super easy to set up. It’s a little smaller than my previous phone. Customer service is very good. I had to return a different phone and it was no problem with Amazon.
2 people found this helpful
Keith –
4.0 out of 5 stars
it’s an iphone
No issues with this, I have been using it for months. I always buy used ones and this one is working as expected. Any cripes I would have would be with apple and not with the seller. Would buy again.
Wayne –
4.0 out of 5 stars
It’s Ok
I bought this phone 5 months ago and it was working fine until it started to struggle to read my sim. I was able to fix it hopefully it doesn’t happen again
One person found this helpful
camila tafur –
4.0 out of 5 stars
loved it
Tenia unos cuantos detalles de golpes en la carcasa, pero la pantalla y las cámaras estaban en perfecto estado, la batería llegó al 87% y ya después de un año sigue en el mismo porcentaje. Buena compra. Recomiendo comprar renewed siempre que se pueda!
Kirk Schumaker –
5.0 out of 5 stars
Thinking about upgrading to a refurbished phone?
This IPHONE 12 I bought came in 4 days earlier than the original date given. It is in perfect condition, no scratches or defects that I can see. The battery health is at 100% which I never would have expected. It also came with plenty of information to rectify any grievance or just exactly how to return if not satisfied. I will definitely use this source again in the future
Huey –
4.0 out of 5 stars
Great phone for its price.
Going on 3 months of usage with no problems. Doesn’t seem like a “fake iPhone” either if you’re wondering. Came with charger. Slight wear on the phone but can’t notice with phone case on top.
shaina krauseshaina krause –
5.0 out of 5 stars
Great experience, perfect phone!
First phone I received looked great, no scratches and I absolutely loved the green, unfortunately the battery health was 79% which is below what an excellent condition phone is supposed to have. Contacted seller and they were quick to respond and offer a replacement. The replacement was shipped overnight by FedEx the same day they received the first phone. Replacement looked brand new, battery life is great and it setup without any issues. They even upgraded the storage for my inconvenience! Overall an A+ experience! Buy with confidence! You won’t be disappointed!
3 people found this helpful
Anndriska Roberts –
4.0 out of 5 stars
Value for the money!
Phone arrived earlier than expected. Phone looks brand new, was easy to set up. Phone works great for my son who is in high school.
Anonymous –
4.0 out of 5 stars
Highly Recommend
I am a 19 year old broke college student, but I have had the Iphone XR since my freshman year of highschool… I am a rising junior now. Though my XR did my well over the years, she recently started shutting off on me at random times, would die after 30 minutes of use after being charged fully. I was just wayyyy past due for a new phone, so I got this one. This was one of my first big girl purchases, so I was a little worried that something was going to be wrong with the phone, seeing as I saw quite a few reviews complaining of issues with their phones, but I haven’t had any problems yet. Face ID works perfectly, extremely minor scratches (so unnoticeable I was only able to tell because I was strictly looking for them), easy to switch over to my carrier (literally just inserted the old sim card, and 30 minutes later EVERYTHING transferred over with no issues). Honestly, this is a REALLY good deal if you’re looking for a more cheap route than having to buy a phone straight from Apple.Now, the only issue, which I dont fully see as an issue and youll understand why but the battery. The biggest issue with my old phone was how quickly it died. It was impossible to go out for longer than 3 hours without my phone dying. The first setting I checked on the new phone was the battery capacity, and although I was really really upset when I saw it was also at 80% like my last phone, I dont really know if that number is fully true. I recieved my phone yesterday, and havent charged it since the afternoon of that day, and it is still on 49% which would NEVER happen with my old phone. SO, I put the rating down one star because it does still say that the battery capacity is 80%, but I just havent really seen that as of yet!Hope you guys found my review useful, and I highly HIGHLY recommend buying this product. Just make sure to double-check the ratings of the seller you’re buying from. For me, the black color of the iPhone 12 came from a different buyer than the blue color. The black phone color seller has 3.2-star ratings while the blue phone seller has a 4.5-star rating, so I went with a color I wouldn’t have usually gone with to higher my chances of receiving a phone in better condition!
18 people found this helpful
Shannon –
5.0 out of 5 stars
Great quality, and customer service!
For starters; the price on these phones is great. Between having the reassurance of Amazon buyer protection, and the benefit of knowing the device has been tested for performance, it’s well worth it.I needed a new phone fast after my cat knocked mine into the sink ☹️ Rice fixed it for a while, but it was only temporary before it died altogether.I hate buying phones and avoid it whenever possible. 99% of mine belonged to someone in my family first. And i was good with that. Needless to say, my cat didn’t wait for someone in my family to upgrade. I was on my own this time.Okay…. that’s not entirely true. My grandma had an iPhone 7 sitting around so that held me over in the meantime. Going from an iPhone 11 Pro Max to an iPhone 7 was….bad. It was too dam small, in every possible way. 32 gigs of memory!! I needed an upgrade. Fast. My 11 year old was bullying me relentlessly. And that’s on me. They had my old XR (formerly my dad’s)I scoured FB marketplace. I’d decided upgrade a little, so I could feel better about the switch. I didn’t want to feel backed me into a corner by my cat’s recklessness. I would get a slightly newer model in a fun colour.Marketplace had plenty. Sending message after message from my iPhone 7, I worried. “This person seems too eager”, “this one has been posted so long”, “I want a purple, but the only purple one listed has less storage space” and “the pretty green one has a small crack”, “this guy lives 2 hours from me” and “Battery life? Errr last time I checked it was like 74%?….no, I can’t take a screenshot of it, it’s turned off”…. “cash only please” Etc.So much pressure. What happens if the thing doesn’t work? That’s $300+ down the drain. I knew I couldn’t afford new. But I hated the idea of buying something used from a stranger on Facebook. I didn’t want to get scammed, and I also didn’t want to settle.That’s when I remembered good ol’ Amazon. Maybe I’d check there. Just for funsies. Probably out of my budget, but it couldn’t hurt.Sure enough, refurbished devices selling “like new!” Mostly same cost or less than what I’d found so far. Surely there was a catch? I read through everything, tested by Amazon, includes all the specs, unlocked, I can pick the colour, the storage size, the condition, etc. AND I could have it delivered to me tomorrow??! With a warranty?!!I recovered from my brief stint of disappointment after learning the 12’s don’t come in yellow. Then fought hard to decide between mint and lavender. The lavender would take an extra day to arrive. Mint it was!! As promised, it arrived the next day. It was in beautiful shape. 128g’s, mint green, not a single scratch, 86% battery life. All for less than I would have paid to some stranger for a 64g with some “small scratches”Once my case and screen protector arrived I excitedly set it up and synced my data.Oh no.The FACE ID DIDNT WORK 😭After becoming used to facial recognition, having that yanked away, and dealing with a 7 for over 2 weeks— I was desperate for the convenience of Face ID. I had been using my fingerprint. Like a *caveman*.Not to mention I have Blink 182 tickets, and it specifically states facial recognition is required to access the mobile tickets. Idk if that’s true, but I needed Face ID!!I googled, I contacted apple support. Fixing it could be upwards of $300. That’s almost what I paid for the whole phone!!I realllllly didn’t want to be stuck without a phone again. But I also wanted one fully functioning.So I reached out to Amazon support and explained. The rep was incredibly helpful (as most Amazon reps are) and after bts failed, she advised the ship was a 3rd party seller, and she send a message to them. “If they don’t fix it by (insert date) contact us back and we’ll make this right” she encouraged.I’m ngl. I was nervous. I didn’t have high hopes, having dealt with 3p sellers on Amazon in the past. At least Amazon had my back, ig. The concert wasn’t till July. Even without facial recognition, it was loads better than the 7. I could make do in the meantime.The seller came in clutch though, and my worry was unwarranted. They responded within minutes. They were receptive, apologetic, and more than willing to help.As I’d anticipated, they offered a refund or exchange, as soon as they received the return. I explained my concern with not having a phone for several days or more; and the merchant offered to overnight a replacement as soon as the return was dropped off.I could deal with one day without a phone! I gratefully accepted. That was Saturday night, we made plans to catch up Monday for the return instructions and for them to overnight it.Monday I reached back out; and they were ready to ship, BUT they *had no more green….* 🫢 SHOCK“…do you have purple”No. 🙁 just blue, white, and black.THIS WAS A HUGE BUMMER.It’s silly I know, and the definition of *first world problems “.. but I mean…. My change of heart about this whole phone thing HINGED ON THE FUN COLOUR. Without it, I was just a person…out $350… because my cat was thirsty while I was watching YouTube while washing dishes. I needed a cool colour. Plus, I’d already gotten the matching case! Clear with mint green borders.It wasn’t even a fun blue… it was a dark, serious, navy blue. It was pretty and classy, but I wanted something fun. I even asked if he had any older models in yellow 😭😭 no luck,They told me they’d be restocking in a day or so. Still, no greens or purples came in.Ugh. Reality was setting in. I was going to have to settle. It was fine, I thought. At least it would be a fully functioning phone.No. I wasn’t ready to let go. They assured me I could take my time to decide, and I asked if we could wait another week in case one came in. If it didn’t, *then* I would choose from the options available.I messaged them Wednesday afternoon, bracing myself for the answer…. THEY GOT IN PURPLE! YAY.They sent a label, I dropped it off, sent a photo, and had my new phone the next morning.they’d said overnight shipping… but wow! I’d dropped off the return around 3pm, and had the replacement by noon the next day. I didn’t even have my new case yet 😅Despite the Barney-Esque colour scheme my mint green case created, the lavender is GORGEOUS and I’m actually sort of glad the green didn’t work out.Don’t get me wrong, the green is also gorgeous.. but in the end I’m glad I ended up with the lavender. I was overjoyed when I was prompted to set Face ID during setup. Worked brilliantly, as did everything else.Great packaging, no cosmetic flaws, amazing battery life, customer service was great, and best of all… ITS PURPLE!Can’t wait to pair it with the new case. I’m so glad I went this route where I have some peace of mind as a buyer.I’m grateful to the seller for being so helpful and patient with me as insufferable as I must have seemed making such a fuss over colour preferenceIf you’re nervous buying a phone used or refurbished too, hopefully you can take comfort in knowing- this seller is legit. You receive a good quality product, and, speaking from experience, they’ll gladly help resolve any issues you may run into.
259 people found this helpful
Dona –
5.0 out of 5 stars
Excellent condition
My reason for purchasing an iPhone was probably different than most people. I have a Samsung phone that use daily and I am very happy with it. It is on a carrier that is not one of the “big names”. It suits my purposes fine.My mother invited me to accompany her to Europe. This is a once in a lifetime trip for me, but I soon realized my inexpensive Samsung phone would not work there. Believe me, I tried. The best way to have a working phone while in Europe so I could stay in contact with my business was to invest in an iPhone. I decided on the iPhone 12 and bought a refurbished one.I researched the sellers and their profiles before ordering. I finally decided on MOBILESUPPLY because they have an incredibly high rating. They did not disappoint!The first phone I purchased was purple. It arrived in excellent condition visually. No scratches, no marks and actually looked like a brand new phone. It charged up to 82% which was great. Everything was wonderful. Then I set it up (which took me a couple of YouTube tutorials being a long time android user). I couldn’t hear on the phone without using my earbuds or having it plugged into my vehicle.I thought maybe it was me, so I tested it with several people calling them and having them call me and finally I gave it to my husband, then son to get their opinion. Nope, wasn’t me.MOBILESUPPLY answered my question immediately and it was no issue to replace the phone. They sent a prepaid label and the same day they received my phone they shipped a new one out to me. The replacement phone was blue, but that isn’t an issue. It charges to 93% and again, appears brand new. It works great, I can hear and now I am ready to go on my trip with my Mom.This entire experience was a lot of research and I am so glad I bought from Amazon, and picked the seller I did.My advise is to think of your needs for purchasing a “new” phone and to do your research on sellers. Amazon offers an amazing choice to pick from.Hope that helps.
14 people found this helpful
Jeremy Fish –
5.0 out of 5 stars
Almost brand new!!
I purchased the (Product)Red 64GB version Refurbished – Excellent iPhone 12. When I received and unboxed the phone, I realized it looked brand new except what appears to be a small scratch at the bottom of the screen. Do I wish the scratch was on the back or anywhere else other than the screen? Sure but if that’s the only blemish, I’m happy with it.Not sure if this is standard but mine came with a screen protector installed which happens to hide the scratch pretty well making it difficult to notice unless you’re looking right at it.After I finished setting up and configuring the phone with T-Mobile, I checked the battery health. I would have been perfectly happy with a max capacity around 90% but to my surprise, it’s 100%!!I purchased a red set of Samsung Galaxy Buds Live that are refurbished but happen to look new as well to pair with the phone. They work perfectly together and the red color of both the phone and ear buds are a great match.Overall, I really like this phone!! Maybe I got lucky with the condition but this is one of the better purchases I’ve made recently. I recommend this phone to anyone looking for a decent iPhone that can’t afford a current model. I upgraded from an iPhone 8 so this a big leap from that. The differences between the newer models gets less and less as you move up to the 15 so getting the 12 is a really good option. The 12 even has the same shape and size as an iPhone 15.Hope everyone who buys one gets a phone in like new condition like I did 🙂
4 people found this helpful
Richard H. –
5.0 out of 5 stars
Great Way To Save Some Money
I got the renewed for 289. Bought this for my mother who loses things a lot so getting something in pristine condition for under 300 dollars is a great way to avoid the expense of a new phone with features that would go unused/unnoticed. Mine appeared brand new so was probably immediately placed in an Otter Box at time of original purchase. Battery seems ok but only time will tell but Apple only warranties new batteries for year anyway. Also came unlocked with no SIMM card and wiped clean just like my new 12 I got 3 years ago. Only took about 10 minutes to add to my Spectrum Mobile account. Only think I will add has nothing to do with the device but to keep in mind with a third-party seller. Price dropped around 40 bucks as soon as I received it. Did not expect Amazon to or the seller to honor it but spent about 15 minutes on their chat only to call a live rep. Then was told they have no control over 3rd party pricing as it is up to the seller. Again, not a big deal but just annoying that I could not get this answer in a minute or two though chat. Finally, if something does go wrong, I was told I would have to work with the seller instead of Amazon and discuss warranty with them. All in all 5 star for item and the latter part of this review is really more of a rant on the quality of Amazon Customer Service over the last 12 years of being a member
2 people found this helpful
Lindon Ungerman –
4.0 out of 5 stars
It is a good reliable phone
My old iPhone “died” on me and it would have cost me almost as much to repair it as to replace it. This phone works very well. I was able to get most of my stuff back from my iPhone backups. There wasn’t much in the way of instructions and I had a bit of a challenge because my old iPhone had a button at the bottom to select and turn off apps and turning on and off the new iPhone was a bit challenging to figure out but once I got that “swiping “ the screen stopped apps and holding the power button with the volume button brought up the turn off option I was fine. I think the screen is better than my old one and now I’m accustomed to it I like the new iPhone better.
Pam –
5.0 out of 5 stars
Great experience!
I needed a new phone but didn’t want to pay the crazy amount it costs to buy new so I started looking into refurbished options. I was nervous as I read a lot of poor reviews and experiences. I decided to take the plunge with the comfort knowing Amazon’s customer service has never failed me before. Thankfully I didn’t have to involve them at all! The phone arrived in perfect condition and I was able to transfer everything over from my old to new seamlessly! I wanted to wait to leave a review to see if something would go wrong along the way but it’s still as perfect as it was when I first got it a couple of months ago!
IsabelleIsabelle –
3.0 out of 5 stars
Not excellent, good if you are balling on a budget!
I thought I was getting a refurbished phone in excellent condition? Well I would say that it is not in excellent condition but in okay condition. It is definitely refurbished. Cons: It came in dead, with scuffs and chips all over the paint, a weird little black spot in the screen, and the battery is only at 77% capacity. Pros: Functions fine, holds an alright charge, easy to use, no problems setting up carrier. This phone physically is beat up, and functions as it should. I’m not satisfied with the price I paid for the sheer quality of this phone, somebody definitely over exaggerated its greatness, because it’s PHYSICALLY not in excellent condition. But for now it will do! So if you want a phone for short money that functions fine and don’t care about the physical appearance, this phone is for you! But if you expect a fairly new, barely scratched phone, look elsewhere my friend! 3/5 phone.
18 people found this helpful
Bargain Shopper –
4.0 out of 5 stars
Phone Excellent – Cheap Cable NSG
Refurbished iPhone 12 received in two days to replace lost iPhone 11. Received in excellent condition (…no face scratches) as advertised. Was able to add my old number to the phone (…using tips from Apple Tech Support); then erase all existing Apps & Data on the iPhone 12 (…except for the eSIM!) & then upload my Apps & Data from my old phone using iCloud Backup. Had to log in and re-establish 2FA with a few of the Apps, but no major issues with that, and was back in business!Only annoying aspect was that the supplied charger cable stopped working after a day, but I had plenty others laying around.Overall, a very gratifying experience, and now I have 5G access. Tip: If you utilize 2FA for some of your Apps; if they permit, set up the option of BOTH a phone number & an email…from laptop, in case you lose your phone.
One person found this helpful
Aalijah –
4.0 out of 5 stars
Yes but one issue
I really do like the phone, I got the refurbished excellent quality, it charges relatively fast and dies just as fast, the main thing I cannot stand about it though is how fast it overheats, I’m unsure if this is just an iPhone 12 problem or whatever the case may be, but I do despise how due to it overheating it sometimes moves faster than the phone I replaced. Other than that it’s pretty okay. It’s an iPhone it’s everything you’d expect it to be.
Cisco McgregorCisco Mcgregor –
4.0 out of 5 stars
Almost new
This might be the most traveled phone this year. Arrived quickly at the drop shipper location in Miami before being forwarded to me, an expat living in Ecuador.Well after long delays at customs here in Ecuador it was returned to Miami. Refurbished phones are not allowed to be imported into Ecuador. Long story short after two trips around the US it was hand delivered yesterday by a helpful traveler.The phone arrived (refurbished premium) in perfect physical shape, not a mark or scratch. It functions flawlessly. Why the 4 stars? I would gladly give 5 save for that premium phones are guaranteed to exceed 90% battery life, sadly this one is at 88% so a bit short. It’s been over two months since ordering so I’m gladly keeping this iPhone 12.
One person found this helpful
Kristell VillatoroKristell Villatoro –
4.0 out of 5 stars
Excellent
I have been using the phone for around 10 days and it works perfectly fine. It did not have a single scratch. Battery life came with 92%, the only thing is that sometimes when I’m on a call with someone, signals cuts off but it happens when I’m outside my house. I’m still testing the phone to figure out if it’s a problem the phone has or it’s just me not having good signal but so far that’s the only thing I’m still testing so that’s the only why I gave it a 4 out of 5 but other than that I’m impressed and happy with the phone. I mostly think it’s just the place that have bad signal but I want to make sure. I’ll be back to write my final review .
5 people found this helpful
Verónica MarquezVerónica Marquez –
4.0 out of 5 stars
Le faltó el adaptador de corriente
La verdad me sorprendió no había tenido iphone antes y se ve cuidado.Es reacondicionado excelenteEstética 9/10En la pantalla tiene un detalle que sin protector no se notaba, me di cuenta cuando le puse el protector la verdad, es un poco molesta pero esta todo lo demás muy bien.Vi la reseña de otros y se veían maltratado por fuera y el mio llego muy bien y sin rayones en la parte trasera ni en la cámara.No llego el adaptador de corriente eso me molesto porque tuve que comprar uno.Se ve mejor en persona si no tuviera protector puesto y resaltará el detalle de la pantalla pareciera nuevo. Lo recomiendo si estas buscando una opción más económica y por el momento funciona bien,espero y siga así
One person found this helpful
Rebekah W. –
4.0 out of 5 stars
Great phone, perfect condition, however…
My phone arrived in pristine condition. It was very easy to set up and transfer data from my old iPhone. So far I am very pleased with my purchase, however the one discrepancy is that it was guaranteed to have a batter health of at least 80%, but mine only has 79%. I’m upset that I’ll have to spend more money to get a better battery sooner than I expected, but the quality of the phone itself still made it a worthwhile purchase.
Carl M. –
4.0 out of 5 stars
Not an Apple camera that was installed
The iPhone appeared in excellent condition as I unpacked it. I had no problem transferring everything from my old phone, BUT when I tried to use the camera to take a picture of a card, I discovered that the picture was not in focus. I tried several more times – each time was the same result. Then, when I went into the ‘setting’ to do some corrections, I discover a statement that said “The camera for this iPhone is not recognized. An Apple Authorized Service Provider can repair or replace the camera to restore full functionality.”. Apparently, the ‘remanufacturer’ has installed a second-rate camera into this phone.
One person found this helpful
B. Hardy –
4.0 out of 5 stars
Decent iPhone for the money.
Like the lightness compared to my Samsung S24 Ultra. No scratches. Looks new. Battery charges to 100%Audio is subpar compared to the Ultra, not as loud and quality not as good.I don’t like the lightning port. Wish it was the same as my S24 Ultra.In my case I could not get the Hotspot to work. However I did not take it to ATT to see if they could get it to work. That’s not why I bought this phone. Amazon has a relatively new gps wrist band tracker that has no monthly fee and it only works with the iPhone. It does not work with Android and I need it to keep tabs on my friend with dementia. So far it works great. It’s better than having to pay as much as $50 a month like some trackers on Amazon. So far I’m happy with the iPhone. It’s a keeper and can also serve as a backup phone.Sorry my review is not more in depth.
22 people found this helpful
IggiIggi –
5.0 out of 5 stars
Back to iPhone after 13 years.
Well I finally caved and decided to go back to iPhone. My current androids are starting to give me problems. The last time I used an iPhone was during the 4s and 5s era iPhone’s. So yeah I am definitely behind on all things iPhone. I wanted something that I wouldn’t spend so much. I managed to find a 12 and now I just need to get my apple account unlocked so I can start using the phone. Phone came in good condition it does have a few scratches and one on the screen but its no deal breaker at all. Will update as soon as that is all resolved
AbhiAbhi –
5.0 out of 5 stars
Super excellent n great product even the seller is helpful n gave great deal.
I’mVery happy with this iPhone 12. It’s working with all carries n it’s in great condition. Even the seller is very very helpful n the seller has great customer service very understanding person is mr mark the seller,zero scratch n beautiful nice working condition this phone.I will definitely buy more products from this seller bcoz my iPhone is working in great condition n the battery life is also 90 percent.. without any doubt. Two Thumbs up for the seller n the product 👍🏼👍🏼
musumah –
4.0 out of 5 stars
Great iPhone 13 but….
Phone was flawless besides one little chip that was barely noticeable. I did pay for renewed premium which was supposed to come with over 90% battery health. Phone came with 87% battery health. Everything worked as expected. Setup was smooth no issues with the display or anything. Will knock one star off for battery not being over 90% health.
Santosh Bhandari –
4.0 out of 5 stars
Good value for the money
Satisfied with the quality of product received. The product had few scratches on the edges but with a hard cover, it wouldn’t appear. The battery health is also decent with battery percentage of 87%. I bought it for my mother and she loves using it.
Amazon Customer –
4.0 out of 5 stars
Phone is great but charger isn’t!
Overall, the device is in pristine condition and the phone works great but it took me a while to realize that the charger does not work. Had to borrow and original charger to get the phone going.